Awards include two Four Diamond distinctions and two Best of nods
THE hit parade keeps rolling for Pechanga Resort Casino as it adds two new AAA Four Diamond Awards for 2022. This is the 21st consecutive year the 1,100-room luxury resort/casino has been awarded this honor, and the 11th year for the resort’s signature restaurant, the Great Oak Steakhouse. Hotels and restaurants must meet stringent standards of cleanliness, comfort, and hospitality to be qualify to the AAA Diamond Program, with higher levels of excellence awarded with levels three, four, and five diamond distinctions.
The resort has earned Four Diamond status every year since its opening in 2002. Only 14 other resorts in Riverside County hold a AAA Four Diamond decoration. The Great Oak Steakhouse is the only restaurant in Temecula to receive a Four Diamond rating, sharing this distinction with only one other restaurant in the Inland Empire, five others in all of Riverside County.
“The AAA Four Diamond awards tell us that guests appreciate commitment to quality and excellence we exhibit at Pechanga,” said Tjeerd Brink, General Manager of Pechanga Resort Casino. “Accolades like these promise our guests a positive experience every time they visit – including our dining experiences, top-class rooms and suites, and our impeccable service.”
Pechanga Resort Casino was also awarded AAA’s Inspector’s Best Of award for housekeeping and for the massive, 4.5-acre pool complex, The Cove. The resort is ranked in the top 25-percent of all hotels based on cleanliness and conditions.
“This is my favorite pool area in town. It’s equipped with five spas, three pools (including a zero-edge with swim-up bar), waterslides and cabanas,” stated an anonymous AAA inspector regarding the new four-and-one-half acre pool complex.
For more than 80 years, AAA professional inspectors survey more than 59,000 hotels and restaurants throughout North America each year to determine the ratings of each. The scale is a three through five diamond rating system. AAA officials say only 4.8-percent of the 30,000 approved lodgings make the Four Diamond list. The number is smaller yet, 2.9-percent, for the 29,000 AAA approved restaurants. Establishments are graded in person by professional inspectors and arrive unannounced, presenting themselves as any other guest.
In order to achieve AAA Four Diamonds, the lodging establishment must be “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” according to the agency’s 39-page rating guidelines book. For restaurants must have a “distinctive fine dining, well-serviced amid upscale ambience,” according to the agency’s two-page fact sheet.
Pechanga Resort Casino is one of the largest resort and casino properties in the United States. Guests can enjoy one of 1,100 rooms and suites, a new pool complex, 15 restaurants and bars, 275,000 square feet of indoor and outdoor event space, expansive casino, and live entertainment every week. Also included is Journey at Pechanga, a premier championship golf course and Spa Pechanga, one of the largest two-story luxury spas in Southern California.
Pechanga Resort Casino offers one of the largest and most expansive resort/casino experiences anywhere in the United States. Voted the number one casino in the country by USA Today and rated a Four Diamond property by AAA since 2002, Pechanga Resort Casino provides an unparalleled getaway, whether for the day or for an extended luxury stay. Offering more than 5,400 of the hottest slots, table games, world-class entertainment, 1,100 hotel rooms, dining, spa and golf at Journey at Pechanga, Pechanga Resort Casino features a destination that meets and exceeds the needs of its guests and the community. Pechanga Resort Casino is owned and operated by the Pechanga Band of Luiseño Indians. For more information, call toll free (877) 711-2946 or visit www.Pechanga.com. Follow Pechanga Resort Casino on Facebook and on Twitter @PechangaCasino.